Sanunlocker Server Privacy Policy.

Sanunlocker Server is a pioneer in online privacy. 1Byte has created this privacy statement to provide you with clear and concise information about our data practices. You will understand what we collect, why we collect it and what we do with it. Any and all applications, services, or technology (collectively referred to as "Services'') in Sanunlocker Server website are covered by this policy.

INFORMATION COLLECT

1. Account Level
At an Account Level, we collect and utilize the information you give us in order to facilitate your purchase and management of Services, as well as to provide you with assistance for those Services. Contractual consent is utilized for some information, whereas informed consent can be revoked at any moment.

Information Collected: order to create an account, place an order, register our services (cloud server, web hosting, domain,…etc), or request support, our site utilizes forms in which you provide us with contact information (such as your name, address, phone number, billing information, IP address, and email address). Our support requests and other information linked to your account and Services may also be collected as you interact with your

Legal Requirement: This information is legally and/or contractually mandated in order to acquire and utilize Services. We must be able to validate this information, for example, if our payment processor asks us to. The ability to serve legal notifications on you is also a requirement for several of the services we provide. Or purchasing a domain name from us entails the collecting of these details. Additionally, we must verify the correctness of the information you supply and send any required alerts to the domain you provide us with (s).By using this service and consenting to its collection, use, and storage for these purposes, you and this service provider have formed a legally binding relationship.

1.1 How do we use this information?

Sending Emails. Legally Required: As previously stated, we use email to interact with you, confirm your orders, transmit requested information, and serve legally or contractually needed notifications.

Sending Emails: Service Communications & Promotional Communications: We also may use this information when it is important for us to contact you regarding functionality changes to Services you have purchased and/or our website and provide customer service (“Service Communications”.) By creating an account with us and/or purchasing our Services, you agree to receive these types of communication and acknowledge that they are not optional. We also use this information to share details about new services and special offers we think you'll find valuable (“Promotional Communications”.)

Legally Required Disclosure: We will never share your information without your consent or in a manner that is inconsistent with the terms of this agreement. However, if it is mandated by law or government or if we must comply with a legal procedure, this is the only time we can go against our own best interests. We will only cooperate if the given paperwork fulfills the necessary legal criteria in each of these scenarios.

Changes in Our Practices: This privacy statement will be updated if our information-handling policies or other privacy factors change. Prior to a change being effective, we will post a notice on our site, and we may also attempt to notify you via an email of the privacy changes, if required.

1.2 Retention & Deletion of Account Information
Personal Information Following Termination of Account: In the event that your Sanunlocker account is terminated, all of your personally identifiable information is marked as "deactivated" in our related databases. However, you should be aware that deactivating your account does not remove your personal information from our database. Because of this, and in accordance with applicable rules and regulations, we may keep and utilize any personally identifiable information you provide.

2. Site Usage Level

2.1 Device Information:
For example, we gather your IP address and cookie information from your devices (computers, mobile phones, tablets) so that we can identify your devices and offer you with legal notifications, support services, and tailored experiences on our site and emails. Using our cookie tools, you may opt out of certain sorts of collection and use.

2.2 Information from Others:
All of us at the Sanunlocker Server site are committed to making it even better for you over time. We, like many businesses, rely on third parties to keep track of your browsing habits, spot glitches in our systems, and suggest ways to make it better for you. The following are a few of the tools we employ and what they accomplish:

Log file: To assist diagnose problems with our server and run our website, we utilize information obtained about you from log files given by third-party tracking partners (for example, your IP address). In addition to demographic data, we collect these data in order to enhance your shopping and browsing experiences on our site. Non-personally identifiable information will not be connected to this
Cookie: Your session information is stored in cookies on our site. In order to better serve you, we tie the data collected by cookies directly to the personal information you give us.

2.3 Testimonials
We post customer testimonials on our website which may contain personally identifiable information. We do obtain the customer's consent via email, prior to posting the testimonial, to post their name along with their testimonial. If you would like to request the removal of your testimonial from the site contact us at admin@sanunlocker.com.

2.4 Public Blog
On the Sanunlocker Server website, you may post your thoughts, comments in our blog (https://blog.sanunlocker.com/) that is open to the whole public. Any information you post on this site, including comments, username, …etc may be seen and used by anyone who visits.

General Terms

All refund-eligible services are subject to the following general conditions. Additionally, there may be additional terms that relate to a particular product or service, which are outlined below.

• Refunds will be automatically transferred to the wallet of your Sanunlocker account.
• All refunds are made in US dollars; you, the customer, are solely responsible for any currency exchange rate variations between the time of payment and the time of return.
• There will be no reimbursement if your services(s) is suspended or terminated due to natural disasters.
• In the event of a refund, Sanunlocker is not liable for any extra costs imposed by your credit card provider or any payment processor.
• Any applicable processing fee(s) will be deducted from any refund.
• In order to process the Refund Request, you must agree to provide all requested information to Sanunlocker.

Refundable cases

• In the event that there are problems resulting in our service not being able to register for you

Non-refundable cases

• All successfully ordered services
• Any service purchases or acquired at a discounted rate or during a promotion/ event
• Any fees paid by you to Sanunlocker for providing support

Requests for Refund

If you believe you are entitled to a refund, please file a support ticket to Sanunlocker. Your request must include the following information:

• Why are you requesting a refund?
• Displaying your transaction's identifiers (e.g. account username, transaction number, domain name, date of purchase, ...etc)

Contacts

If you have any queries concerning our Refund Policy, please email us at admin@sanunlocker.com.